DELIVERY PERIOD

Once you receive a confirmation email of your purchase, we will start processing your order within 3 - 5 working days.

The order will arrived within 10 -30 business days (maximum) from the issuing of the tracking. Depending on the location of your item being shipped out and the destination country. Any delay caused by the carrier and/or by Customs Clearance is out of our control. 

TRACKING INFO

Tracking information is provided once the order is being processed and shipped. Please note that it may take a few business days for the first tracking information to be online. You may track your shipment using below link:

www.17track.net

Should you needed any further information, kindly go to the "Contact Us" button and leave us your question.

 

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can. Due to the popularity of our offers, please allow an estimated 2-3 weeks for your order to arrive to the USA (varies from product to product). Other countries can take an estimated 2-4 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

 

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologise! In cases of extreme delays (more than 1 week), we usually will follow the procedures as highlighted in our refund policy.

 

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

 

WILL CORONAVIRUS (COVID 19) AFFECT SHIPPING TIMES?

Coronavirus pandemic is causing disruptions in delivery services across the globe, and massive delays are happening as delivery companies scramble to solve manpower issues (from lockdowns, stay at home orders), cargo flight cancellations, and implementing extra measures to disinfect packages. In light of the situation, we advise to allocate additional 1-2 weeks for the package to arrive.